Shipping policy
Order Processing
All orders are processed within 24 hours after payment confirmation.
Delivery Time
We aim to deliver orders within 3–7 business days after they are confirmed. Business days exclude Sundays and public holidays. Delivery times are estimates and may vary depending on your location, courier availability, or circumstances beyond our control. If your order is delayed, please contact us through the contact details listed on our store, and we’ll help you with an update.
Shipping Charges
We offer FREE shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to track your package.
Delays
Delivery times may be affected due to unforeseen circumstances such as weather conditions, public holidays, or courier delays.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses.
Contact Us
If you have any questions regarding your order or shipping, please contact our support team.
If you’d like to return an item, please contact us within 5 days of delivery with your order number and the reason for the return. We’ll share the next steps and, once the return is approved and the item is received, process the eligible refund.